Privacy policy

We, Lean Energy Co., Ltd. (hereinafter referred to as the "Company"), handle customer information for our e-Bid Freight (hereinafter referred to as the "Service") as follows.

Scope of Application

This Privacy Policy applies to the Service. In the event that the Privacy Policy or individual terms of use (hereinafter referred to as "individual terms") separately stipulate the handling of customer information, the individual terms will also apply. In the event of any inconsistency between this Privacy Policy and the Individual Terms, the Individual Terms shall take precedence.

Information we ask you to provide

We collect personal information when you register for the Service, request information, or use the Service. When you register for or request information from the Service, we may ask you to provide information such as your password, name, company name, contact information such as email address or phone number, and address.

When you access the Service, your browser may send to the Service's server logs the type and version of your computer or mobile device's operating system, browser type and language, IP address, location information generated from the IP address, cookie information, file information, time stamp logs of access times, browsing times, and other usage data regarding your activity on the site, such as pages requested on the Service, are transmitted and recorded. This information will be associated with the personal information entered for the purposes described in this Privacy Policy.

Purpose of Information Use

We will use the personal information obtained for the following purposes.

  • To provide products and services requested by customers, including software updates

  • Operation and improvement of internal operations, systems, products and services

  • Understanding you and your preferences to improve your experience

  • Responding to comments and inquiries and providing customer service

  • Sending service-related notices, such as confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages

  • Promotions and upcoming events

  • Correlating or combining your information with other personal information obtained from outside sources in order to understand your needs and provide you with better personalized service.

  • To protect against, investigate and prevent fraudulent, unauthorized or illegal activities

  • To compile statistical data on the use of the Service

Provision of information

We will not provide your personal information to third parties except in the following cases.

  • When the person concerned has given prior consent.

  • When required by law 

  • When we have sufficient reason to believe that you have violated the Terms of Service and that we have no choice but to disclose your personal information in order to protect our rights, property, or services.

  • When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual 

  • When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the person in question.

  • When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.

  • In the event of a merger, corporate separation, transfer of business, or other such event that results in the succession of the Company's business, including the provision of personal information

Revisions to this Privacy Policy

This Privacy Policy may be revised from time to time. We will notify you of any significant changes in an easy-to-understand manner.

Latest revision date March 19, 2022