Panalpina has begun to visualize its own charter network of air cargo aircraft and test its online contact functions to provide customers. The company has established its own charter network through contracts with airlines that own only freight aircraft. In anticipation of the peak demand season for air cargo, it is difficult to secure space. By simplifying the search and use of charter flights, we can respond to customer demand.
The "Charter Tool," an online contact function, enables Panalpine to check its regular charter flights and the equipment available to the charter. The user can confirm scheduled flights and available charter equipment by entering the name, date, and weight and size of the cargo to be picked up and delivered. It also allows reservations for transportation.